PRIVACY POLICY

Last updated: October 2026

1. Who We Are

This website, https://sidepanel.eu, is operated by:

AUDIO VINTAGE S.R.L.
Registered address: Strada Titan, nr. 4, Timișoara, Județul Timiș, Romania
CUI: 51415401
Company Registration Number: J2025016743004
Email: contact@sidepanel.eu
Phone: +40 722 220 434

AUDIO VINTAGE S.R.L. is the data controller responsible for processing personal data through SidePanel.eu, as described in this policy.

2. Personal Data We Collect

Depending on how you use our website, we may collect the following information:

  • Order and contact details: name, billing address, delivery address, email address, and telephone number.
  • Order information: products purchased, selected materials and finishes, custom specifications, order history, and communications relating to your order.
  • Payment information: payment status, transaction references, and information required to reconcile payments.
  • Account information: username, email address, and other information provided when you register.
  • Technical information: IP address, browser type, device information, website activity, and security logs.
  • Customer communications: information you provide when contacting us by email or through other available communication channels.

We collect only the information reasonably necessary for the relevant purpose, subject to applicable law.

3. How We Use Your Personal Data

We may process personal data to:

  • Process, confirm, and fulfil orders.
  • Arrange shipping and delivery.
  • Process and reconcile payments.
  • Communicate with customers about orders, returns, refunds, and enquiries.
  • Manufacture or prepare customized products according to customer specifications.
  • Maintain customer accounts where available.
  • Prevent fraud, detect abuse, and protect website security.
  • Maintain business and accounting records.
  • Comply with legal and regulatory obligations.
  • Improve website functionality and performance, where permitted by law.
  • Send marketing communications where we have an appropriate legal basis and, where required, your consent.

4. Legal Bases for Processing

Under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

  • Contract: when processing is necessary to handle an order or take steps requested before entering into a contract.
  • Legal obligation: when we must retain or disclose information to comply with applicable law, including